Go to the TVS-IM.pdf page 131 Section 6.1.3
The TVS System Manager's Mailbox should be '999' 
The TVS Manager's Mailbox should be '998'
The list of Utility Commands can be found on page 140
For serial connection the software needs VT100 emulation.

From any extension dial 103


then enter #6*998 , 
enter 5  
enter 4
The new default  "Custom Service Greeting" is  '1' 

"Thank you for calling Dammon Engineering.  All of our personnel are either on the phone or away from their desks.  Our hours of operation are 8:00 a.m. to 4:30 p.m.  Monday through Friday.  If you know your party's extension, you may dial it at any time.  For Chuck Dammon, please dial 106.  For David Dammon, please dial 107.  For all other calls, dial press 0.   To send a fax, please hang up and dial 985-641-5950.  Thank you."

Need to record one for night call it '2'

"Thank you for calling Dammon Engineering.  Our hours of operation are 8:00 a.m. to 4:30 p.m.  Monday through Friday.  We are currently closed.  If you would like to leave a voicemail and you know your party's extension, you may dial it at any time.  For Chuck Dammon, please dial 106.  For David Dammon, please dial 107.  For all other calls, dial press 0.   To send a fax, please hang up and dial 985-641-5950.  Thank you."


Need to record one for holidays call it '99'  Available slots for recording is 1 : 100

Then connect a serial cable to the TVS, the System Password is 'first1'.  From the System Administration Top Menu:

Enter the number = 1 (Program)
Enter the number = 2 (Prot/Trunk Service)
Enter the number = 3 (Port Service)

For each of the 2 ports do the following:
Choose Day, Night, Break and Lunch

Incoming Call Service select : 4 (Custom)
Enter the "Custom Service Greeting number" from above
Maintain the default User 1 and Delays Answer Time
do this for all of the Day , Night, Break and Lunch




Then go to the TVS-IM.pdf page 102 Port Service Setting using Quick Setup on the VT100 emulation serial cable. 

System Administration Top Menu-3
"QSET" : Set up your VPS roughly so that you can use it quickly (Must complete the QSET before any changes will take affect)



To backup the TVS go to TVS-IM.pdf page 134 and follow instructions for HyperTerminal. Also see page 146 Section 7.2.7 (Need a female to female serial cable.)



Thank you for calling Dammon Engineering.  Our hours of operation are 8:00 a.m. to 4:30 p.m. Monday through Friday.  If you know your party's extension, please press it now.  For Chuck Dammon, please press 1.  For David Dammon, please press 2.  For all other calls, please press 5 or 0.  To send a fax, please hang up and dial 985-641-5950.  Thank you.